Billing & Payment
Billing contacts, payment options, and customer service information.
Contact Billing
Our billing department is open Monday through Friday, from 9:00am to 6:00pm. We are closed on the weekend. You can contact us during normal office hours using the information below:
- Phone: 360-683-1456 Extension 1
- Toll Free: 1-800-303-8696 Extension 1
- Email: billing@olypen.com
Office address
735 West Washington Street, Sequim WA 98382Need to make a payment?
You can check your account status 24 hours a day, or make a payment to your account through our account management system. You can also mail your payment to:
Payments are handled on the external OlyPen account-management website.
OlyPen Billing735 W. Washington,Sequim, WA 98382Acceptable Payment Methods: Cash, check, credit card, debit card, money order and direct withdrawal from a bank account.
*A service fee of $25.00 will be charged for all NSF checks.
Customer Service
Please don't hesitate to contact us any time to inquire about signing up for service, adding additional services to your account, or your account status!
Please review our Terms of Service Agreement.
Customer service is available during the following hours:
- Monday - Friday : 9:00am to 6:00pm
- Saturday : closed due to staff shortage
You can contact us using the information below:
- Phone : 360-683-1456
- Toll Free : 1-800-303-8696
- Email : support@olypen.com
Got questions? Please use the information above, or use our online contact form.