Public support

Support

Local help for internet service, email setup, billing questions, and general OlyPen support.

Contact Local Support Network Status

Support paths

Public help and customer handoffs

Start with connection basics, Wi-Fi guidance, and local troubleshooting paths before contacting support.

Internet setup

Find the public mail server settings and advanced port details from the legacy support page.

Email setup

Review public billing contact details and payment options without exposing account-specific data.

Billing support

Use Internet Setup for connection, Wi-Fi, and basic troubleshooting guidance.
Use Email Setup for public mail settings and advanced client configuration details.
Use Billing Support for billing department contact details and public payment options.

This support area does not show private account status, invoices, usage, email contents, or billing records.
Customer-specific tools remain in placeholder customer pages until authentication and integrations are designed.

TODO: Confirm current support hours, escalation paths, and office details before final launch.
TODO: Add approved troubleshooting articles and equipment-specific setup steps later.

Use public support for general help. Customer account tools stay behind placeholder customer pages until authentication is implemented.

Contact support

Support 360-683-1456

Billing Billing/account integration pending

Office Sequim, Washington