Olympic Peninsula Internet Services
OP OlyPen Everything Internet

Public billing help

Billing Support

Public billing contact details and payment options, separated from private account-specific billing tools.

Contact Local Support Network Status
No billing system connected This page does not display balances, invoices, account status, or process payments.

Support draft

Billing Support

Modernized support structure using reusable CI4 components. Legacy source: https://startpage.olypen.com/customercare/billing.php

Support paths

Public help and customer handoffs

Billing contact

Billing phone: 360-683-1456 Extension 1. Email: billing@olypen.com.

Contact OlyPen

Account management

Future account-management handoff. No account lookup or payment processing is connected here.

Account placeholder

Billing portal

Future customer billing launch point. No billing records or payment systems are connected.

Billing placeholder

Support context

  • Billing department legacy hours: Monday-Friday 9:00am to 6:00pm; closed weekends.
  • Toll free billing contact: 1-800-303-8696 Extension 1.
  • Billing address: 735 West Washington Street, Sequim WA 98382.

Payment options from legacy billing page

  • Check account status or make payment through account management once the secure handoff is available.
  • Mail payment to OlyPen Billing, 735 W. Washington, Sequim, WA 98382.
  • Legacy accepted methods listed cash, check, credit card, debit card, money order, and direct withdrawal from bank account.
  • Legacy NSF check fee listed as $25.00.

Public vs private billing

  • Public billing support can explain contact paths and payment options.
  • Private account balances, invoices, payment methods, and account status require future customer integration.

Migration notes

  • TODO: Confirm current billing hours, mailing address, payment methods, NSF fee, and secure account-management destination.

Need help from OlyPen?

Use public support for general help. Customer account tools stay behind placeholder customer pages until authentication is implemented.

Contact support
Support 360-683-1456
Billing Billing/account integration pending
Office Sequim, Washington